Contact us

Email [email protected]. We read every message and usually reply within two working days.

Reporting a problem with a tool

It helps a lot if you include:

• Which tool you used, and what you expected to happen.
• Your device and browser, for example "iPhone 15, Safari" or "Windows 11, Chrome".
• For label problems: the platform and carrier (for example Vinted with Evri), and your printer model.
• A screenshot of what went wrong, if you can.

Please don't send us shipping labels that contain real names and addresses. The tools work without uploading anything, and we'd rather not hold your buyers' details either. If we need a sample, we'll ask you to cover up the personal parts first.

Requesting a tool

Most of our tools exist because someone was doing the same fiddly job by hand every day. If there's a task you'd like a free, private tool for, describe what you do now and what you'd like to happen instead.

Corrections

If a fee, rate or carrier rule on the site is out of date, send us a link to the official source and we'll update the page and its "last checked" date.

Business and advertising enquiries

Use the same address and put "Business" in the subject line.